Privacy and Security Policy

www.orange5.in and it's apps are owned and operated by Si Creva Capital Services Pvt Ltd, from now on referred to as 'Orange5' or ‘ www.orange5.in’ interchangeably. Orange5 is committed to maintaining the confidentiality, integrity and security of all the personal information of our users. This Privacy & Security Policy explains how we protect personal information provided through our websites such as  www.orange5.in  and our apps and how we use that information in connection with our service offered through the Site (the "Service").

"Personal Information" for purposes of this Policy means information that identifies you, such as your name, address, phone number, or email address. By providing your number at www.orange5.in, you are authorizing Orange5 & its representatives to give you a call to offer you our services for the product you have opted for, imparting product knowledge, offering promotional offers running on the website. Irrespective of the fact that you have registered yourself under DND or DNC service, you are still authorizing us, our representatives & our partners to communicate with you for the above-mentioned purposes. There is no DNC check required a number you enter while using Orange5 services.

Our Privacy Policy is regularly reviewed to make sure that we continue to serve your privacy interests.  www.orange5.in applies high privacy and security standards to protect your personal information. We continually re-evaluate our policies and adapt them as necessary to deal with new challenges.

To register with us, you must be 21 years of age or older and Indian residents. Individuals below the age of 21 years and minors are strictly forbidden from using the service.

1. How does Orange5 collect the information?

1.1 Information provided by you with Orange5

If you intend to open a loan account with Orange5, you would be required to provide details like your name, E-mail address, Mailing address, Mobile number, PAN number, Aadhar Card, and other such information which may be needed to assess your creditworthiness.

Such information does not identify you individually. Access to your Registration Information, Account Information, and any other Personal Information you provide is strictly restricted and used only under specific internal procedures and safeguards governing access, to operate, develop or improve the Service. We may also use third-party service providers to help us provide the Service to you, such as sending e-mail messages or SMS on our behalf or hosting and operating a particular feature or functionality of the Service. We require such third parties to maintain the confidentiality of the information we provide to them. If you telephone us, we may also record and monitor calls for quality checks and staff training. Such recordings may also be used to help us combat fraud.

1.2 Information that Orange5 collects from your activities

Your information would get collected when you visit the Orange5 website or mobile apps using your phone or computer. This information may include your IP address, contact details, transactional messages from other vendors, device information including but not limited to identifier, name and type, operating system, location.

1.3 Cookies

If enabled, we may place cookies on your machine that store small amounts of data on your computer about your visit to any of the pages of this website. Cookies can identify the pages that are being viewed, and this can assist us in tracking which of our features appeal the most to you and what content you may have viewed on past visits.

These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site, and to gather demographic information about our user base as a whole. Third-party vendors, including www.google.com ("Google"), may use cookies to serve ads based on your visits to this Website. You may visit the website of the third party and choose to opt-out of the use of cookies for interest-based advertising if the third party offers such an option.

We use cookies on our website to personalize our service to you. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited. You may refuse to accept cookies by activating the setting on your browser which allows you to reject the setting of cookies. Unless you have adjusted your browser setting to reject cookies, our system will issue cookies when you log on to the website.

1.4 Information sharing with Third parties

We may use third-party advertising companies and/or ad agencies to serve ads when you visit our website. These companies may use information (excluding your name, address, email address, or telephone number) about your visits to  www.orange5.in  to provide advertisements on this site and other sites about goods and services that may be of interest to you. If you choose to apply for these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies. You should evaluate the practices of these external service providers before deciding to use their services.  www.orange5.in is not responsible for their privacy practices.

2. How does Orange5 protect your personal details?

2.1 We keep your data secure

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. We use a combination of firewalls, encryption techniques, and authentication procedures, among others, to maintain the safety and security of your online session and to protect  www.orange5.in accounts and systems from unauthorized access.

Our databases are protected from general employee access, both physically and logically. We encrypt your Service password so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted. No employee may put any sensitive content on any unsecured machine (i.e., nothing can be taken from the database and put on an insecure laptop).

  • Encryption and secure communication
    All communications between your computer and www.orange5.in  that contain any personal information are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering, and message forgery.
  • Login id and password confidentiality
    You are responsible for maintaining the security of your Login ID and Password, and may not provide these credentials to any third party. If you believe they have been stolen or been made known to others, you must contact us immediately at care@orange5.in
    We are not responsible if someone else accesses your account through Registration Information they have obtained from you or through a violation by you of this Privacy and Security Policy or the Terms of Use (ToU).

3. How can Orange5 utilize your information?

3.1 For improving Orange5 Service

Orange5 uses the information provided by you to improve our services, contact you, conduct research, and provide anonymous reporting for clients.

3.2 To serve relevant marketing content to you

We may use your information for marketing and promotional purposes and for providing relevant offers online.

4. When you share information with Orange5

You can review and edit your personal information at any time by logging in to your account on the Website or by contacting the Orange5 support team on care@orange5.in. If you choose to close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, as required by law or under this Privacy Policy.

All other information shall be treated as non-confidential and non-proprietary and Orange5 shall be under no obligation of any kind concerning such information and shall be free to reproduce, use, disclose, and distribute the information to others without limitation. Additionally, Orange5 shall be free to use any ideas, concepts, know-how, or techniques contained in such information for any purpose whatsoever including, but not limited to, developing or marketing services incorporating such information.

There is no legal obligation to destruct the data from the server upon you closing the account or non-usage of our services from your end. The data will be retained securely on our server and shall help Orange5:

  • To comply with legal duties and requirements, either statutory or regulatory;
  • To avoid liability through "spoliation," the improper destruction or alteration of documents in a litigation situation;
  • To support or oppose a position in an investigation or litigation;
  • To protect from unnecessary expense and time during discovery;
  • To maintain control over discovery and e-discovery, and
  • To keep documents confidential and avoid leakage to attackers or competitors.

5. Links to Other Sites

Our site includes links to other websites whose privacy practices may differ from those of  www.orange5.in . If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

6. Contact Orange5

In case of any grievance/review of the information you may contact the grievance officer, Mr. Raj Pandey, on the coordinates provided below:

Address: Si Creva Capital Services Private Limited
202-203, Peninsula Center, Dr SS Rao Road,
Parel, Mumbai, Maharashtra 400012
Contact No. 022 48913131